Customer Service Shocker
- Verizon Wireless
- Comcast
- Car Mechanics
- DMV
- the entire Airline industry
I though the most of "thank you" I could ever expect from a company would be a re-tweet ... or perhaps a form letter thanking you.... and then asking you to renew your contract with minimal benefit. Perhaps you can imagine my surprise when my mom got this thank you note from Verizon Wireless for purchasing a new work Blackberry....
Now the card did not have a huge long message and yes it did include a business card, but none the less.... it was a thank you card with a compliment. I'm still shocked.
I still am not fond of Verizon Wireless... perhaps in part because I can't believe I have to pay $5 for 250 text messages...
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